Sanding
It is the client’s responsibility to ensure rooms are completely empty of furniture and other tradesmen at the start of work. Furniture removal service is available please ask.
We recommend that floors are completed as the final part of a project.
Our sanding process is 95-98% dust-free. Small amounts of dust will be produced. Where we have to use hand sanding or make repairs this may change.
Although due care and diligence will be exercised by The Wood Floor Restoration Company, due to nature of machine work, decoration and skirting may be liable to marking. We cannot be held liable for unavoidable marking nor the cost of redecoration.
Stairs sanding includes sanding/sealing of flats only. Risers/Sides by agreement only.
Sealing
Three coats of lacquer/varnish are standard, with additional coats available if needed.
Seal longevity is dependent on traffic conditions and continued maintenance.
We recommend maintaining floor with professional products only.
Seals are generally touch dry in two hours but it is the client’s responsibility to ensure to make arrangements as necessary so as to avoid contact with seals during curing time.
Seals require 3-7 days curing time and should be protected whilst curing.
Due to the natural movement of wood, dust filling cannot be guaranteed and can fail at any time after application.
Strip filling is recommended and guaranteed by The Wood Floor Restoration Company.
Colouring
All colour samples are representative and may vary due to individual conditions. Once colour has been agreed, verbally or otherwise, any changes will be chargeable at full job rate. It is the client’s responsibility to check colour at moment of application if a true representation is required. Re-colouring will be chargeable at full job rate. Due to nature of application technique, skirting may be marked during colouring. BFS cannot be held liable for marking or redecoration. Complete uniformity is not possible when hand colouring and finishing a floor.
Maintenance
Floors should not be covered, nor furniture replaced, until curing process is complete. The Wood Floor Restoration Company cannot be held liable for marking to floors after the job is complete. It is not the responsibility of The Wood Floor Restoration Company to protect floors after job completion. We reserve the right to change job specification as necessary in order to provide the most appropriate finish for floor.
ISO 9001 Quality Assurance
The Wood Floor Restoration Company conforms to the internationally renowned ISO 9001 quality management system.
